Terms Of Service

Last Updated: 4 Jul 2025

Welcome to Hill Candle! By using our services and purchasing products from Hill Candle, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or using our website.

1. GENERAL TERMS

By accessing and using the website Hillcandle.com or purchasing products from Hill Candle, you agree to abide by these Terms of Service. If you do not agree to any part of these terms, please do not use our services or make a purchase.

2. PRODUCTS AND SERVICES

  • Hill Candle is committed to providing high-quality scented candles accurately described on the website.
  • Due to the handcrafted nature of our products, colors or designs may slightly differ from the images shown.
  • Hill Candle reserves the right to change product designs, prices, and sales policies without prior notice.

3. ORDERING AND PAYMENT

  • Customers can place orders directly on the Hill Candle website.
  • Hill Candle accepts valid payment methods displayed on the website.
  • Orders will be processed after successful payment.

4. SHIPPING AND DELIVERY

  • Hill Candle strives to deliver orders on time; however, delays may occur due to circumstances beyond our control.
  • Shipping fees and delivery times will be clearly stated during checkout.
  • Customers are encouraged to check the product upon receipt and report any damages or discrepancies immediately to Hill Candle for support.

5. RETURN AND EXCHANGE POLICY

  • Hill Candle accepts product returns and exchanges according to our return policy.
  • Customers must contact customer service within 30 days of receiving the product for support.
  • Products must be unused, in original condition, and packaging intact for returns or exchanges.

6. PRIVACY AND CONFIDENTIALITY

  • Hill Candle is committed to protecting your personal information.
  • Data collected will be used solely for the intended purposes and will not be disclosed to third parties without your consent.

7. LIMITATION OF LIABILITY

  • Hill Candle is not liable for damages arising from improper use of the products or unforeseen shipping issues.
  • Any disputes will be resolved through negotiation in good faith; if unsuccessful, legal action will follow current laws.

8. CHANGES TO TERMS

  • Hill Candle reserves the right to modify these Terms of Service at any time without prior notice.
  • Continued use of our services constitutes your acceptance of such changes.

9. CONTACT US

If you have any questions regarding these Terms of Service, please contact Hill Candle at: