Privacy Policy

Last updated: 4 Jul 2025

At Hill Candle, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Hillcandle.com and purchase our products. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details or other payment methods used during purchase (processed securely).
  • Usage Data: Information about how you interact with our website, including IP addresses, browser type, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and personalize content.

2. How We Use Your Information

Your information is used for purposes including but not limited to:

  • Processing and fulfilling your orders.
  • Communicating order updates and responding to inquiries.
  • Improving our products, services, and website functionality.
  • Personalizing your experience and marketing communications.
  • Compliance with legal obligations.

3. Sharing Your Information

Hill Candle does not sell, trade, or rent your personal information to third parties. We may share information with:

  • Trusted service providers who assist with order fulfillment, payment processing, marketing, and website operations.
  • Legal authorities when required by law or to protect rights and safety.
  • Third parties in the event of a business transfer or merger.

4. Cookies Policy

We use cookies and similar tracking technologies to collect data on your browsing behavior to improve user experience and to analyze website traffic.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Data Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your data.
  • Opt-out of marketing communications.
  • Submit complaints to data protection authorities.

To exercise these rights, contact us at support@hillcandle.com.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

Hill Candle reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out to us:

Thank you for trusting Hill Candle with your information.